Our Owner-Focused Mindset
We believe that property ownership should be about the experience, not the operational burden. Our approach is built on transparency and reliable operations, ensuring you have the peace of mind to enjoy your investment in Kraków.
Professional communication is at the heart of everything we do. We provide clear, detailed reporting and responsive guest support, keeping you fully informed at every stage of your property's performance.
By leveraging our local supplier network and modern management tools, we deliver a seamless experience that respects your time and your property's unique character.
Common Questions
What areas do you manage?
We manage all aspects of your property in Kraków, including guest communication, dynamic pricing, listing optimization, and routine check-ins.
What is included in the management fee?
Our Essential Management package includes listing optimization, dynamic pricing, booking administration, and guest communication. Full Management adds cleaning coordination and maintenance handling.
Are cleaning and maintenance included?
Essential Management includes routine guest communication and cleaning coordination. Full Management includes professional cleaning, linen coordination, and contractor coordination for repairs.
How are maintenance issues handled?
We coordinate with local Kraków suppliers and contractors to resolve maintenance issues promptly. We handle emergency repairs and guest problem resolution to ensure your property remains in excellent condition.
How do owners stay informed?
Owners receive clear, detailed monthly reports and real-time visibility over property performance, expenses, and guest reviews through our professional reporting system.
Can I choose between different levels?
Yes, we offer two packages: Essential Management (11%) for listing and booking management, and Full Management (18%) for comprehensive day-to-day coordination and maintenance.
How do I get started?
Start by telling us about your property and your management goals. We will prepare a tailored management plan and coordinate the onboarding process for you.
Book a Free Consultation
Own a short-term rental in Kraków? Let Calnivo take care of the day-to-day management while you retain visibility and control over your property.